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Abstract

This study investigates the role of employee attitudes and job satisfaction in enhancing organizational performance within private universities in the Sunyani Municipality, Ghana. Recognizing that positive employee attitudes and high job satisfaction correlate strongly with productivity, retention, and service quality, the study addresses a significant research gap in the Ghanaian educational context. Using a cross-sectional survey design, data were collected from 200 academic and non-academic employees across private universities. Descriptive and inferential statistics, including Pearson’s correlation and multiple regression analyses, were employed to evaluate the relationships among employee attitudes, job satisfaction, and organizational performance. Results reveal that job satisfaction has the most substantial impact on performance (β = 0.48, p < 0.01), followed by organizational commitment (β = 0.40, p < 0.01) and work engagement (β = 0.32, p < 0.01). These findings underscore the importance of fostering a supportive work environment that emphasizes intrinsic rewards such as recognition and career advancement, which emerged as critical drivers of job satisfaction. Factor analysis further confirmed that intrinsic (e.g., recognition) and extrinsic (e.g., compensation) motivators significantly influence employee attitudes and satisfaction. The study’s insights offer actionable recommendations to improve employee engagement and organizational effectiveness through targeted human resource practices in private universities in resource-limited settings. This research contributes to the scant literature on employee satisfaction within Ghana’s private educational sector, providing an empirical foundation for strategies that enhance employee well-being and institutional performance. Future studies should consider longitudinal designs and include public university settings to enable comparative analyses and a deeper understanding of satisfaction dynamics across educational environments.

Keywords

Employee Attitudes Job Satisfaction Organizational Performance Private Universities Ghana

Article Details

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This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite
Kemevor, H., Ntiamaoh , S. Y. ., Korang , D. V. ., Amoako, D. ., & Tigbee, D. . (2024). The Role of Employee Attitudes and Job Satisfaction in Enhancing Organizational Performance in Private Universities. Convergence Chronicles, 5(5), 130–138. https://doi.org/10.53075/Ijmsirq/42567565
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