Main Article Content
Abstract
This study explores the influence of organizational culture on employee performance within Ghanaian enterprises, focusing on the mediating role of knowledge sharing. Organizational culture, encompassing values, beliefs, and practices, significantly affects employee engagement and alignment with organizational goals. While prior research in Western and Asian contexts highlights knowledge sharing as a key performance enhancer, studies in African business environments remain limited. This study addresses this gap by examining how cultural dimensions—adaptability, consistency, involvement, and mission shape employee performance in Ghana, with knowledge sharing as a potential mediator. A quantitative cross-sectional design was adopted, utilizing survey data from 132 employees across diverse Ghanaian enterprises. Analysis using Partial Least Squares Structural Equation Modeling (PLS-SEM) revealed that organizational culture significantly and positively influences employee performance, with mission-oriented cultures showing the highest impact (β = 0.352, p < 0.05). However, knowledge sharing did not significantly mediate the relationship between culture and performance (β = 0.013, p = 0.281), suggesting that Ghanaian employees may prioritize cultural alignment and structured organizational values over peer-based knowledge sharing. Additionally, the model accounted for 71.8% of the variance in employee performance, underscoring the strong role of organizational culture in influencing productivity. These findings highlight the unique influence of Ghanaian cultural and organizational norms on performance outcomes, where hierarchical structures and high power distance may limit the impact of knowledge sharing as a mediating factor. The study concludes with recommendations for fostering mission-driven cultural practices while implementing targeted knowledge-sharing interventions to support performance within hierarchical settings. This research contributes to the literature on organizational culture in non-Western contexts and provides practical insights for managers seeking culturally aligned performance frameworks in Ghanaian enterprises.
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References
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References
Al-Alawi, A. I., Al-Marzooqi, N. Y., & Mohammed, Y. F. (2007). Organizational culture and knowledge sharing: Critical success factors. Journal of Knowledge Management, 11(2), 22–42. https://doi.org/10.1108/13673270710738898
Ali, M., Kan, K. A., & Sarstedt, M. (2018). Direct and configurational paths of knowledge-oriented leadership, knowledge management infrastructure, and ambidexterity in knowledge management systems and innovation. Journal of Business Research, 91, 1–15. https://doi.org/10.1016/j.jbusres.2018.06.022
Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and changing organizational culture: Based on the competing values framework (3rd ed.). Jossey-Bass.
Chuang, C. H., Jackson, S. E., & Jiang, Y. (2016). Can knowledge-intensive teamwork be managed? Examining the roles of HRM systems, leadership, and trust. Journal of Management, 42(2), 524–554. https://doi.org/10.1177/0149206313478189
Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Harvard Business School Press.
Denison, D. R., & Mishra, A. K. (1995). Toward a theory of organizational culture and effectiveness. Organization Science, 6(2), 204–223. https://doi.org/10.1287/orsc.6.2.204
Hartnell, C. A., Kinicki, A. J., Lambert, L. S., Fugate, M., & Doyle Corner, P. (2019). Do similarities or differences between CEO leadership and organizational culture have a more positive effect on firm performance? Journal of Applied Psychology, 104(8), 1060–1076. https://doi.org/10.1037/apl0000383
Hartnell, C. A., Ou, A. Y., & Kinicki, A. (2011). Organizational culture and organizational effectiveness: A meta-analytic investigation of the competing values framework's theoretical suppositions. Journal of Applied Psychology, 96(4), 677–694. https://doi.org/10.1037/a0021987
Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind (3rd ed.). McGraw-Hill.
Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2(4), 337–359. https://doi.org/10.1177/1534484303257985
Kim, S., & Lee, H. (2010). Factors affecting employee knowledge acquisition and application capabilities. Asia Pacific Journal of Human Resources, 48(4), 437–456. https://doi.org/10.1177/1038411110386075
Lin, H. F. (2007). Knowledge sharing and firm innovation capability: An empirical study. International Journal of Manpower, 28(3/4), 315–332. https://doi.org/10.1108/01437720710755272
Liu, X., Wei, Y., & Feng, S. (2021). The impact of organizational culture on knowledge sharing and innovation. Journal of Knowledge Management, 25(5), 1203–1225. https://doi.org/10.1108/JKM-08-2020-0684
Loebbecke, C., Van Fenema, P. C., & Powell, P. (2016). Managing inter-organizational knowledge sharing. Journal of Strategic Information Systems, 25(1), 4–14. https://doi.org/10.1016/j.jsis.2015.12.002
Nazarian, A., Atkinson, P., & Foroudi, P. (2017). Influence of national culture and balanced organizational culture on the hotel industry’s performance. International Journal of Hospitality Management, 63, 44–55. https://doi.org/10.1016/j.ijhm.2017.03.005
Ojo, O. (2009). Impact assessment of corporate culture on employee job performance. Business Intelligence Journal, 2(2), 388–397.
Osei, M., Opoku, E., & Boateng, R. (2021). Knowledge management practices among SMEs in Ghana: A strategic imperative for organizational effectiveness. Knowledge Management Research & Practice, 19(1), 49–61. https://doi.org/10.1080/14778238.2020.1781211
Oyemomi, O., Liu, S., Neaga, I., & Alkhuraiji, A. (2019). How knowledge sharing and business process contribute to organizational performance: Using the fsQCA approach. Journal of Business Research, 94, 257–264. https://doi.org/10.1016/j.jbusres.2018.02.027
Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
Suppiah, V., & Sandhu, M. S. (2011). Organizational culture's influence on tacit knowledge-sharing behavior. Journal of Knowledge Management, 15(3), 462–477. https://doi.org/10.1108/13673271111137439
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human Resource Management Review, 20(2), 115–131. https://doi.org/10.1016/j.hrmr.2009.10.001